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Legal & Booking Agreement

Terms and Conditions of Service

Clear, transparent, and fair booking terms governing our private guided tours, transport services, and tailor-made expeditions.

Contractual Transparency

Booking Confirmation & Payment Milestones

All tour bookings made with Traditional Tours and Travels ("the Company", "we", "our") are subject to the following terms and conditions. By paying a booking deposit or full invoice, the traveler ("the Client", "you") acknowledges and accepts these terms on behalf of all persons listed on the reservation.

1. Deposit Requirement: A minimum deposit of 20% of the total tour package cost is required to secure hotel accommodations, domestic train tickets (e.g. Gatimaan Express), and private vehicle allocations.

2. Balance Settlement: The remaining 80% balance is due 30 days prior to the tour start date, or upon arrival in India by prior written mutual agreement.

3. Payment Security: All digital transactions are processed through encrypted, PCI-DSS compliant banking channels. We accept Visa, Mastercard, American Express, and direct wire transfers.

Traveler Responsibilities, Health & Liability

Travelers are responsible for ensuring they possess a valid passport (with at least 6 months validity from date of departure) and appropriate Indian entry visas (such as the official Government of India Tourist e-Visa).

1. Travel Insurance: Comprehensive international travel insurance covering medical expenses, emergency repatriation, trip cancellation, and lost luggage is strongly recommended for all international travelers.

2. Force Majeure: The Company shall not be liable for changes or cancellations caused by unforeseen force majeure events, including extreme weather, governmental monument closures, strikes, or natural disasters. In such events, we will make every reasonable effort to provide alternative itineraries of equal standard.

3. Conduct and Respect: Clients are expected to observe local customs and dress codes at religious shrines and monuments. Our guides reserve the right to decline service to individuals engaging in unsafe, illegal, or abusive conduct.

Common Inquiries

Frequently Asked Questions on Booking Policies

Your booking is officially confirmed the moment we receive your 20% deposit and issue your formal Booking Confirmation Voucher containing your assigned trip manager's contact details.
Yes. We provide 1 free itinerary amendment up to 14 days before tour departure without charging administrative fees. Any actual hotel rate differences for new seasonal dates will apply.
We accept all major international credit and debit cards (Visa, MasterCard, American Express) via secure encrypted Stripe gateways, as well as SWIFT international bank transfers.
For instance, the Taj Mahal is closed every Friday for prayers. We plan itineraries specifically around these known schedules. If an unexpected closure occurs, your guide will arrange a top-tier alternative monument or view (e.g. Mehtab Bagh).
No. International flights are booked independently by travelers. Our services begin the moment you touch down in India with your private airport chauffeur welcome.
Children under 5 years old travel free of charge when sharing existing bedding with parents. Children aged 5 to 11 receive discounted monument passes and family room setups.
In our private vehicles, each passenger is allocated 1 large check-in suitcase plus 1 carry-on backpack. If your group carries oversized luggage, we upgrade to a larger SUV or van.
While the Company cannot accept liability for lost or stolen personal property, our chauffeurs and guide team conduct thorough vehicle checks and will actively liaise with hotel security and police departments to recover items.
If any element of the trip fails to meet expectations, notify your 24/7 on-ground trip manager immediately on WhatsApp. We resolve operational concerns on the spot within 2 hours.
This agreement is governed by the laws of India, and any legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in Agra, Uttar Pradesh.
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